Conceptualizing Irrigation Project Modernization Through Benchmarking and the Rapid Appraisal Process
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ITRC Report No. |
P 03-002 |
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Web Address |
http://www.itrc.org/papers/rapandbenchmarking/rapandbenchmarking.pdf |
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Length |
23 pages |
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Authors |
Charles M. Burt and Stuart Styles |
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Published |
Irrigation and Drainage 53(2): 145-154. Published by John Wiley & Sons, Ltd. (http://www3.interscience.wiley.com/cgi-bin/fulltext/108563546/PDFSTART) |
Summary
Benchmarking is defined as a systematic process for achieving continued improvement in the irrigation sector through comparisons with relevant and achievable internal or external goals, norms, and standards. The three aspects of benchmarking are: evaluation of technical indicators (both internal and external); appraisal of the system processes; and an evaluation of service to users and their satisfaction with that service. The authors have incorporated all three components into a training program in which project staff learn the concepts of modernization and then evaluate their own project in a systematic Rapid Appraisal Process (RAP). This paper will present the concepts of the RAP.
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