Conceptualizing Irrigation Project Modernization Through Benchmarking and the Rapid Appraisal Process
Benchmarking is defined as a systematic process for achieving continued improvement in the irrigation sector through comparisons with relevant and achievable internal or external goals, norms, and standards. The three aspects of benchmarking are: evaluation of technical indicators (both internal and external); appraisal of the system processes; and an evaluation of service to users and their satisfaction with that service. The authors have incorporated all three components into a training program in which project staff learn the concepts of modernization and then evaluate their own project in a systematic Rapid Appraisal Process (RAP). This paper will present the concepts of the RAP.
Burt, C.M. and S.W. Styles. 2003. Conceptualizing Irrigation Project Modernization Through Benchmarking and the Rapid Appraisal Process. Irrigation and Drainage 53(2): 145-154. Published by John Wiley & Sons, Ltd. (http://www3.interscience.wiley.com/cgi-bin/fulltext/108563546/PDFSTART)
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